from the drop-down menu.Ĭlick on the app you wish to claim a refund for. In the Music and TV apps, a faster way to get to your account is by clicking Account in the menu bar and selecting Account settings.If you don't have a photo set, this will instead be your initials. Click on your photo to view your account.The steps below apply to the Mac App Store specifically, though you can also start the process via the Music, TV, or Books apps. Like on iOS, the process will boot you out to a web browser to complete the claim, but you can at least start the process in one of Apple's storefront apps. If you're at your Mac or Windows PC and want to seek an iTunes or App Store refund, you can do just that. How to get an iTunes or App Store refund on Mac Note that if you are not eligible for a refund for the item you have selected, the final button to submit your claim will be greyed out. You should hear back from Apple within a few days about whether your request for a refund is approved.
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